{"id":72832,"date":"2026-10-21T03:47:51","date_gmt":"2026-10-21T03:47:51","guid":{"rendered":"https:\/\/ps-new-new.local\/college\/agent-simulation\/"},"modified":"2026-10-21T03:47:51","modified_gmt":"2026-10-21T03:47:51","slug":"agent-simulation","status":"publish","type":"page","link":"https:\/\/projectsemicolon.com\/college\/agent-simulation\/","title":{"rendered":"Agent Platform Simulation"},"content":{"rendered":"\t\t<div id=\"shsim-1\" class=\"shsim\" data-sh-simulation data-apply-url=\"https:\/\/projectsemicolon.com\/become-a-semicolon-helps-agent\/\" data-return-url=\"https:\/\/projectsemicolon.com\/semicolon-helps-agent\/\">\n\t\t\t<div class=\"shsim-sr\" data-sim-live role=\"status\" aria-live=\"polite\"><\/div>\n\t\t\t<div class=\"shsim-tooltip-portal\" data-sim-tooltip-portal role=\"dialog\" aria-hidden=\"true\" hidden><\/div>\n\t\t\t<header class=\"shsim-tourbar\">\n\t\t\t\t<div class=\"shsim-tourbar__brand\"><span aria-hidden=\"true\">;<\/span><div><strong>Semicolon Helps<\/strong><small>Agent platform simulation<\/small><\/div><\/div>\n\t\t\t\t<nav aria-label=\"Simulation screens\">\n\t\t\t\t\t\t\t\t\t\t\t<button type=\"button\" data-sim-screen-button=\"dashboard\" class=\"is-active\">Dashboard<\/button>\n\t\t\t\t\t\t\t\t\t\t\t<button type=\"button\" data-sim-screen-button=\"requests\" class=\"\">Requests<\/button>\n\t\t\t\t\t\t\t\t\t\t\t<button type=\"button\" data-sim-screen-button=\"sessions\" class=\"\">Sessions<\/button>\n\t\t\t\t\t\t\t\t\t\t\t<button type=\"button\" data-sim-screen-button=\"schedule\" class=\"\">My Schedule<\/button>\n\t\t\t\t\t\t\t\t\t\t\t<button type=\"button\" data-sim-screen-button=\"settings\" class=\"\">Settings<\/button>\n\t\t\t\t\t\t\t\t\t\t\t<button type=\"button\" data-sim-screen-button=\"session\" class=\"\">Live Session<\/button>\n\t\t\t\t\t\t\t\t\t<\/nav>\n\t\t\t\t<div class=\"shsim-tourbar__actions\"><button type=\"button\" data-sim-action=\"camera-prompt\">Preview camera<\/button><button type=\"button\" data-sim-action=\"guide\">How to use<\/button><a href=\"https:\/\/projectsemicolon.com\/semicolon-helps-agent\/\">Exit<\/a><\/div>\n\t\t\t<\/header>\n\n\t\t\t<main class=\"shsim-stage\">\n\t\t\t\t\t\t<section class=\"shsim-screen is-active\" data-sim-screen=\"dashboard\" >\n\t\t\t<div class=\"shsim-app shsim-app--light\">\n\t\t\t\t<aside class=\"shsim-sidebar\">\n\t\t\t\t\t<div class=\"shsim-logo\"><span>;<\/span><strong>SEMICOLON<br>HELPS<\/strong><\/div>\n\t\t\t\t\t<nav><button type=\"button\" data-sim-screen-button=\"dashboard\" class=\"is-active\"><span class=\"shsim-navicon\" aria-hidden=\"true\"><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M4 5.5h16v14H4zM8 3v5M16 3v5M4 10h16\"\/><\/svg><\/span>Dashboard<\/button><button type=\"button\" data-sim-screen-button=\"requests\" class=\"\"><span class=\"shsim-navicon\" aria-hidden=\"true\"><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M5 4h14a2 2 0 0 1 2 2v9a2 2 0 0 1-2 2H9l-5 4v-4a2 2 0 0 1-2-2V6a2 2 0 0 1 2-2h1Z\"\/><path d=\"M8 9h8M8 13h5\"\/><\/svg><\/span>Requests<b data-sim-request-badge>1<\/b><\/button><button type=\"button\" data-sim-screen-button=\"sessions\" class=\"\"><span class=\"shsim-navicon\" aria-hidden=\"true\"><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M4 7v5h5M5.5 16.5A8 8 0 1 0 4 10M12 7v5l3 2\"\/><\/svg><\/span>Sessions<\/button><button type=\"button\" data-sim-screen-button=\"schedule\" class=\"\"><span class=\"shsim-navicon\" aria-hidden=\"true\"><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\" focusable=\"false\"><rect x=\"4\" y=\"5\" width=\"16\" height=\"15\" rx=\"2\"\/><path d=\"M8 3v4M16 3v4M4 10h16M8 14h2M14 14h2\"\/><\/svg><\/span>My Schedule<\/button><button type=\"button\" data-sim-screen-button=\"settings\" class=\"\"><span class=\"shsim-navicon\" aria-hidden=\"true\"><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M4 7h10M18 7h2M14 4v6M4 17h2M10 17h10M6 14v6\"\/><\/svg><\/span>Settings<\/button><\/nav>\n\t\t\t\t\t<div class=\"shsim-sidebar__status\"><i><\/i><div><strong>Available<\/strong><span>Accepting immediate requests.<\/span><\/div><\/div>\n\t\t\t\t<\/aside>\n\t\t\t\t<div class=\"shsim-workspace\">\n\t\t\t\t\t<header class=\"shsim-header\"><div><span class=\"shsim-moon\">\u263e<\/span><div><h1>Good evening, Dr. Jordan!<\/h1><p>You are available for immediate requests.<\/p><\/div><\/div><div class=\"shsim-header__actions\"><div class=\"shsim-availability\"><span>\u25cf Available<\/span><button type=\"button\">Pause<\/button><\/div><button class=\"shsim-bell\" type=\"button\" aria-label=\"Notifications\"><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M6 9a6 6 0 0 1 12 0v5l2 3H4l2-3V9ZM10 20h4\"\/><\/svg><b>1<\/b><\/button><span class=\"shsim-avatar\">DJ<\/span><\/div><\/header>\n\t\t\t\t\t<div class=\"shsim-light-content\">\t\t<div class=\"shsim-dashboard-grid\">\n\t\t\t<section class=\"shsim-dashboard-main\">\n\t\t\t\t<h2>Your day at a glance<\/h2>\n\t\t\t\t<div class=\"shsim-glance\">\n\t\t\t\t\t<article class=\"shsim-next\"><small>Next session<\/small><strong>4:30 PM<\/strong><h3>Video session with Taylor M.<\/h3><p>Session Snapshot is ready to review.<\/p><button type=\"button\" data-sim-screen-button=\"session\">Open workspace \u2192<\/button>\t\t<span class=\"shsim-hotspot-wrap\"><button type=\"button\" class=\"shsim-hotspot\" data-sim-hotspot=\"dashboard-next\" aria-expanded=\"false\" aria-label=\"Learn about Next Session\"><i><\/i><\/button><span class=\"shsim-tooltip\" role=\"dialog\"><strong>Next Session<\/strong><span>Upcoming sessions stay visible so you can prepare before the conversation begins.<\/span><em><b>Why it matters:<\/b> Clear preparation reduces friction and protects your time.<\/em><\/span><\/span>\n\t\t<\/article>\n\t\t\t\t\t<article><small>Today\u2019s sessions<\/small><strong>2<\/strong><p>Scheduled for today<\/p><\/article>\n\t\t\t\t\t<article><small>Pending requests<\/small><strong>1<\/strong><p>A new request is waiting<\/p>\t\t<span class=\"shsim-hotspot-wrap\"><button type=\"button\" class=\"shsim-hotspot\" data-sim-hotspot=\"dashboard-priority\" aria-expanded=\"false\" aria-label=\"Learn about Priority Focus\"><i><\/i><\/button><span class=\"shsim-tooltip\" role=\"dialog\"><strong>Priority Focus<\/strong><span>The dashboard surfaces immediate requests and upcoming commitments without making you hunt for them.<\/span><em><b>Why it matters:<\/b> Agents should know what needs attention first.<\/em><\/span><\/span>\n\t\t<\/article>\n\t\t\t\t<\/div>\n\t\t\t\t<h2 class=\"shsim-section-title\">Priority focus<\/h2>\n\t\t\t\t<div class=\"shsim-focus-grid\"><article><strong>1<\/strong><h3>Support request<\/h3><p>Immediate video request waiting.<\/p><button type=\"button\" data-sim-screen-button=\"requests\">Open requests \u2192<\/button><\/article><article><strong>2<\/strong><h3>Sessions today<\/h3><p>Review what is coming up next.<\/p><button type=\"button\" data-sim-screen-button=\"schedule\">View schedule \u2192<\/button><\/article><article><strong>2<\/strong><h3>Connection methods<\/h3><p>Video \u00b7 Phone<\/p><button type=\"button\" data-sim-screen-button=\"settings\">Manage methods \u2192<\/button><\/article><\/div>\n\t\t\t\t<section class=\"shsim-recent\"><div><h2>Recent activity<\/h2><button type=\"button\" data-sim-screen-button=\"sessions\">View all<\/button><\/div><ul><li><span>\u25f4<\/span><div><strong>Video session completed<\/strong><small>2 days ago<\/small><\/div><b>Completed<\/b><\/li><li><span>\u25f4<\/span><div><strong>Follow-up resources shared<\/strong><small>3 days ago<\/small><\/div><b>Complete<\/b><\/li><\/ul>\t\t<span class=\"shsim-hotspot-wrap\"><button type=\"button\" class=\"shsim-hotspot\" data-sim-hotspot=\"dashboard-activity\" aria-expanded=\"false\" aria-label=\"Learn about Recent Activity\"><i><\/i><\/button><span class=\"shsim-tooltip\" role=\"dialog\"><strong>Recent Activity<\/strong><span>A concise record of recent support work helps you stay oriented without exposing unnecessary detail.<\/span><em><b>Why it matters:<\/b> Continuity matters after the call ends.<\/em><\/span><\/span>\n\t\t<\/section>\n\t\t\t<\/section>\n\t\t\t<aside class=\"shsim-dashboard-side\"><section><div><h2>Upcoming schedule<\/h2><button type=\"button\" data-sim-screen-button=\"schedule\">View calendar<\/button><\/div><article><strong>Today \u00b7 4:30 PM<\/strong><span>Video session with Taylor M.<\/span><\/article>\t\t<span class=\"shsim-hotspot-wrap\"><button type=\"button\" class=\"shsim-hotspot\" data-sim-hotspot=\"dashboard-schedule\" aria-expanded=\"false\" aria-label=\"Learn about Upcoming Schedule\"><i><\/i><\/button><span class=\"shsim-tooltip\" role=\"dialog\"><strong>Upcoming Schedule<\/strong><span>Scheduled sessions are kept separate from immediate requests so both kinds of support remain manageable.<\/span><em><b>Why it matters:<\/b> The Agent controls their commitment.<\/em><\/span><\/span>\n\t\t<\/section><section><h2>Tools<\/h2><button>Public profile <span>\u2192<\/span><\/button><button data-sim-screen-button=\"settings\">Availability <span>\u2192<\/span><\/button><button data-sim-screen-button=\"sessions\">Session history <span>\u2192<\/span><\/button>\t\t<span class=\"shsim-hotspot-wrap\"><button type=\"button\" class=\"shsim-hotspot\" data-sim-hotspot=\"dashboard-tools\" aria-expanded=\"false\" aria-label=\"Learn about Quick Tools\"><i><\/i><\/button><span class=\"shsim-tooltip\" role=\"dialog\"><strong>Quick Tools<\/strong><span>Common settings and records are kept close at hand.<\/span><em><b>Why it matters:<\/b> The platform should reduce administrative drag.<\/em><\/span><\/span>\n\t\t<\/section><section class=\"shsim-affirm\"><span>;<\/span><div><strong>Your work matters.<\/strong><p>Thank you for showing up for people who need support.<\/p><\/div><\/section><\/aside>\n\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t\t<section class=\"shsim-screen \" data-sim-screen=\"requests\" hidden>\n\t\t\t<div class=\"shsim-app shsim-app--light\">\n\t\t\t\t<aside class=\"shsim-sidebar\">\n\t\t\t\t\t<div class=\"shsim-logo\"><span>;<\/span><strong>SEMICOLON<br>HELPS<\/strong><\/div>\n\t\t\t\t\t<nav><button type=\"button\" data-sim-screen-button=\"dashboard\" class=\"\"><span class=\"shsim-navicon\" aria-hidden=\"true\"><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M4 5.5h16v14H4zM8 3v5M16 3v5M4 10h16\"\/><\/svg><\/span>Dashboard<\/button><button type=\"button\" data-sim-screen-button=\"requests\" class=\"is-active\"><span class=\"shsim-navicon\" aria-hidden=\"true\"><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M5 4h14a2 2 0 0 1 2 2v9a2 2 0 0 1-2 2H9l-5 4v-4a2 2 0 0 1-2-2V6a2 2 0 0 1 2-2h1Z\"\/><path d=\"M8 9h8M8 13h5\"\/><\/svg><\/span>Requests<b data-sim-request-badge>1<\/b><\/button><button type=\"button\" data-sim-screen-button=\"sessions\" class=\"\"><span class=\"shsim-navicon\" aria-hidden=\"true\"><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M4 7v5h5M5.5 16.5A8 8 0 1 0 4 10M12 7v5l3 2\"\/><\/svg><\/span>Sessions<\/button><button type=\"button\" data-sim-screen-button=\"schedule\" class=\"\"><span class=\"shsim-navicon\" aria-hidden=\"true\"><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\" focusable=\"false\"><rect x=\"4\" y=\"5\" width=\"16\" height=\"15\" rx=\"2\"\/><path d=\"M8 3v4M16 3v4M4 10h16M8 14h2M14 14h2\"\/><\/svg><\/span>My Schedule<\/button><button type=\"button\" data-sim-screen-button=\"settings\" class=\"\"><span class=\"shsim-navicon\" aria-hidden=\"true\"><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M4 7h10M18 7h2M14 4v6M4 17h2M10 17h10M6 14v6\"\/><\/svg><\/span>Settings<\/button><\/nav>\n\t\t\t\t\t<div class=\"shsim-sidebar__status\"><i><\/i><div><strong>Available<\/strong><span>Accepting immediate requests.<\/span><\/div><\/div>\n\t\t\t\t<\/aside>\n\t\t\t\t<div class=\"shsim-workspace\">\n\t\t\t\t\t<header class=\"shsim-header\"><div><span class=\"shsim-moon\">\u263e<\/span><div><h1>Good evening, Dr. Jordan!<\/h1><p>You are available for immediate requests.<\/p><\/div><\/div><div class=\"shsim-header__actions\"><div class=\"shsim-availability\"><span>\u25cf Available<\/span><button type=\"button\">Pause<\/button><\/div><button class=\"shsim-bell\" type=\"button\" aria-label=\"Notifications\"><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M6 9a6 6 0 0 1 12 0v5l2 3H4l2-3V9ZM10 20h4\"\/><\/svg><b>1<\/b><\/button><span class=\"shsim-avatar\">DJ<\/span><\/div><\/header>\n\t\t\t\t\t<div class=\"shsim-light-content\">\t\t<div class=\"shsim-pagehead\"><div><small>IMMEDIATE SUPPORT<\/small><h2>Pending requests<\/h2><p>Scheduled sessions are kept separately in Schedule.<\/p><\/div><strong data-sim-request-count>1<\/strong><\/div>\n\t\t<section class=\"shsim-request-list\" data-sim-request-list>\n\t\t\t<article class=\"shsim-request-card\"><div class=\"shsim-request-time\"><i><\/i><span>just now<\/span><\/div><div><small>VIDEO<\/small><h3>Taylor M.<\/h3><p>\u201cI have been feeling overwhelmed and anxious, and I am not sure what I should do next.\u201d<\/p><\/div><footer><button type=\"button\" data-sim-action=\"review-request\">Review<\/button><button type=\"button\" class=\"is-danger\" data-sim-action=\"decline-request\">Decline<\/button><button type=\"button\" class=\"is-primary\" data-sim-action=\"accept-request\">Accept<\/button><\/footer>\t\t<span class=\"shsim-hotspot-wrap\"><button type=\"button\" class=\"shsim-hotspot\" data-sim-hotspot=\"requests-queue\" aria-expanded=\"false\" aria-label=\"Learn about Immediate Support Request\"><i><\/i><\/button><span class=\"shsim-tooltip\" role=\"dialog\"><strong>Immediate Support Request<\/strong><span>When someone asks for immediate support, the request appears here with enough context to decide whether you can help.<\/span><em><b>Why it matters:<\/b> The Agent chooses whether to accept.<\/em><\/span><\/span>\n\t\t<\/article>\n\t\t<\/section>\n\t\t<div class=\"shsim-empty-request\" data-sim-request-empty hidden><span>;<\/span><strong>Your immediate queue is clear.<\/strong><p>New requests will appear here while you are available.<\/p><\/div>\n\t\t\t\t<span class=\"shsim-hotspot-wrap\"><button type=\"button\" class=\"shsim-hotspot\" data-sim-hotspot=\"requests-control\" aria-expanded=\"false\" aria-label=\"Learn about Availability and Boundaries\"><i><\/i><\/button><span class=\"shsim-tooltip\" role=\"dialog\"><strong>Availability and Boundaries<\/strong><span>Requests only enter this queue while you are intentionally available.<\/span><em><b>Why it matters:<\/b> The platform does not assume permanent availability.<\/em><\/span><\/span>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t\t<section class=\"shsim-screen \" data-sim-screen=\"sessions\" hidden>\n\t\t\t<div class=\"shsim-app shsim-app--light\">\n\t\t\t\t<aside class=\"shsim-sidebar\">\n\t\t\t\t\t<div class=\"shsim-logo\"><span>;<\/span><strong>SEMICOLON<br>HELPS<\/strong><\/div>\n\t\t\t\t\t<nav><button type=\"button\" data-sim-screen-button=\"dashboard\" class=\"\"><span class=\"shsim-navicon\" aria-hidden=\"true\"><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M4 5.5h16v14H4zM8 3v5M16 3v5M4 10h16\"\/><\/svg><\/span>Dashboard<\/button><button type=\"button\" data-sim-screen-button=\"requests\" class=\"\"><span class=\"shsim-navicon\" aria-hidden=\"true\"><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M5 4h14a2 2 0 0 1 2 2v9a2 2 0 0 1-2 2H9l-5 4v-4a2 2 0 0 1-2-2V6a2 2 0 0 1 2-2h1Z\"\/><path d=\"M8 9h8M8 13h5\"\/><\/svg><\/span>Requests<b data-sim-request-badge>1<\/b><\/button><button type=\"button\" data-sim-screen-button=\"sessions\" class=\"is-active\"><span class=\"shsim-navicon\" aria-hidden=\"true\"><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M4 7v5h5M5.5 16.5A8 8 0 1 0 4 10M12 7v5l3 2\"\/><\/svg><\/span>Sessions<\/button><button type=\"button\" data-sim-screen-button=\"schedule\" class=\"\"><span class=\"shsim-navicon\" aria-hidden=\"true\"><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\" focusable=\"false\"><rect x=\"4\" y=\"5\" width=\"16\" height=\"15\" rx=\"2\"\/><path d=\"M8 3v4M16 3v4M4 10h16M8 14h2M14 14h2\"\/><\/svg><\/span>My Schedule<\/button><button type=\"button\" data-sim-screen-button=\"settings\" class=\"\"><span class=\"shsim-navicon\" aria-hidden=\"true\"><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M4 7h10M18 7h2M14 4v6M4 17h2M10 17h10M6 14v6\"\/><\/svg><\/span>Settings<\/button><\/nav>\n\t\t\t\t\t<div class=\"shsim-sidebar__status\"><i><\/i><div><strong>Available<\/strong><span>Accepting immediate requests.<\/span><\/div><\/div>\n\t\t\t\t<\/aside>\n\t\t\t\t<div class=\"shsim-workspace\">\n\t\t\t\t\t<header class=\"shsim-header\"><div><span class=\"shsim-moon\">\u263e<\/span><div><h1>Good evening, Dr. Jordan!<\/h1><p>You are available for immediate requests.<\/p><\/div><\/div><div class=\"shsim-header__actions\"><div class=\"shsim-availability\"><span>\u25cf Available<\/span><button type=\"button\">Pause<\/button><\/div><button class=\"shsim-bell\" type=\"button\" aria-label=\"Notifications\"><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M6 9a6 6 0 0 1 12 0v5l2 3H4l2-3V9ZM10 20h4\"\/><\/svg><b>1<\/b><\/button><span class=\"shsim-avatar\">DJ<\/span><\/div><\/header>\n\t\t\t\t\t<div class=\"shsim-light-content\">\t\t<div class=\"shsim-pagehead\"><div><small>YOUR RECORDS<\/small><h2>Session history<\/h2><p>A concise operational record of closed sessions.<\/p><\/div><strong>36<\/strong><\/div>\n\t\t<div class=\"shsim-history\"><table><thead><tr><th>Member<\/th><th>Date<\/th><th>Mode<\/th><th>Duration<\/th><th>Status<\/th><th>Notes<\/th><\/tr><\/thead><tbody><tr><td><span class=\"shsim-person\"><\/span>Taylor M.<\/td><td>Jul 30, 2026<\/td><td>Video<\/td><td>31 min<\/td><td>Completed<\/td><td>Review notes<\/td><\/tr><tr><td><span class=\"shsim-person\"><\/span>Avery K.<\/td><td>Jul 29, 2026<\/td><td>Phone<\/td><td>28 min<\/td><td>Completed<\/td><td>Review notes<\/td><\/tr><tr><td><span class=\"shsim-person\"><\/span>Jordan R.<\/td><td>Jul 28, 2026<\/td><td>Video<\/td><td>19 min<\/td><td>Completed<\/td><td>Add notes<\/td><\/tr><tr><td><span class=\"shsim-person\"><\/span>Morgan S.<\/td><td>Jul 26, 2026<\/td><td>Video<\/td><td>30 min<\/td><td>Completed<\/td><td>Review notes<\/td><\/tr><\/tbody><\/table>\t\t<span class=\"shsim-hotspot-wrap\"><button type=\"button\" class=\"shsim-hotspot\" data-sim-hotspot=\"sessions-history\" aria-expanded=\"false\" aria-label=\"Learn about Session History\"><i><\/i><\/button><span class=\"shsim-tooltip\" role=\"dialog\"><strong>Session History<\/strong><span>Completed sessions, durations, connection modes, statuses, and note actions are preserved in one operational view.<\/span><em><b>Why it matters:<\/b> The work remains organized after a session closes.<\/em><\/span><\/span>\n\t\t\t\t<span class=\"shsim-hotspot-wrap\"><button type=\"button\" class=\"shsim-hotspot\" data-sim-hotspot=\"sessions-notes\" aria-expanded=\"false\" aria-label=\"Learn about Post-Session Notes\"><i><\/i><\/button><span class=\"shsim-tooltip\" role=\"dialog\"><strong>Post-Session Notes<\/strong><span>Agents can return to appropriate notes and follow-up records without reopening the live call.<\/span><em><b>Why it matters:<\/b> Continuity should not depend on memory alone.<\/em><\/span><\/span>\n\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t\t<section class=\"shsim-screen \" data-sim-screen=\"schedule\" hidden>\n\t\t\t<div class=\"shsim-app shsim-app--light\">\n\t\t\t\t<aside class=\"shsim-sidebar\">\n\t\t\t\t\t<div class=\"shsim-logo\"><span>;<\/span><strong>SEMICOLON<br>HELPS<\/strong><\/div>\n\t\t\t\t\t<nav><button type=\"button\" data-sim-screen-button=\"dashboard\" class=\"\"><span class=\"shsim-navicon\" aria-hidden=\"true\"><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M4 5.5h16v14H4zM8 3v5M16 3v5M4 10h16\"\/><\/svg><\/span>Dashboard<\/button><button type=\"button\" data-sim-screen-button=\"requests\" class=\"\"><span class=\"shsim-navicon\" aria-hidden=\"true\"><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M5 4h14a2 2 0 0 1 2 2v9a2 2 0 0 1-2 2H9l-5 4v-4a2 2 0 0 1-2-2V6a2 2 0 0 1 2-2h1Z\"\/><path d=\"M8 9h8M8 13h5\"\/><\/svg><\/span>Requests<b data-sim-request-badge>1<\/b><\/button><button type=\"button\" data-sim-screen-button=\"sessions\" class=\"\"><span class=\"shsim-navicon\" aria-hidden=\"true\"><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M4 7v5h5M5.5 16.5A8 8 0 1 0 4 10M12 7v5l3 2\"\/><\/svg><\/span>Sessions<\/button><button type=\"button\" data-sim-screen-button=\"schedule\" class=\"is-active\"><span class=\"shsim-navicon\" aria-hidden=\"true\"><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\" focusable=\"false\"><rect x=\"4\" y=\"5\" width=\"16\" height=\"15\" rx=\"2\"\/><path d=\"M8 3v4M16 3v4M4 10h16M8 14h2M14 14h2\"\/><\/svg><\/span>My Schedule<\/button><button type=\"button\" data-sim-screen-button=\"settings\" class=\"\"><span class=\"shsim-navicon\" aria-hidden=\"true\"><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M4 7h10M18 7h2M14 4v6M4 17h2M10 17h10M6 14v6\"\/><\/svg><\/span>Settings<\/button><\/nav>\n\t\t\t\t\t<div class=\"shsim-sidebar__status\"><i><\/i><div><strong>Available<\/strong><span>Accepting immediate requests.<\/span><\/div><\/div>\n\t\t\t\t<\/aside>\n\t\t\t\t<div class=\"shsim-workspace\">\n\t\t\t\t\t<header class=\"shsim-header\"><div><span class=\"shsim-moon\">\u263e<\/span><div><h1>Good evening, Dr. Jordan!<\/h1><p>You are available for immediate requests.<\/p><\/div><\/div><div class=\"shsim-header__actions\"><div class=\"shsim-availability\"><span>\u25cf Available<\/span><button type=\"button\">Pause<\/button><\/div><button class=\"shsim-bell\" type=\"button\" aria-label=\"Notifications\"><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M6 9a6 6 0 0 1 12 0v5l2 3H4l2-3V9ZM10 20h4\"\/><\/svg><b>1<\/b><\/button><span class=\"shsim-avatar\">DJ<\/span><\/div><\/header>\n\t\t\t\t\t<div class=\"shsim-light-content\">\t\t<div class=\"shsim-pagehead\"><div><small>LOOKING AHEAD<\/small><h2>Upcoming scheduled sessions<\/h2><p>Times are shown in your configured timezone.<\/p><\/div><strong>2<\/strong><\/div>\n\t\t<div class=\"shsim-schedule-list\"><article><span>Today<\/span><div><strong>4:30 PM \u00b7 Taylor M.<\/strong><p>Video session \u00b7 30 minutes<\/p><\/div><button type=\"button\" data-sim-screen-button=\"session\">Open workspace<\/button><\/article><article><span>Friday<\/span><div><strong>10:00 AM \u00b7 Morgan S.<\/strong><p>Phone session \u00b7 30 minutes<\/p><\/div><button type=\"button\">Review<\/button><\/article>\t\t<span class=\"shsim-hotspot-wrap\"><button type=\"button\" class=\"shsim-hotspot\" data-sim-hotspot=\"schedule-upcoming\" aria-expanded=\"false\" aria-label=\"Learn about Scheduled Sessions\"><i><\/i><\/button><span class=\"shsim-tooltip\" role=\"dialog\"><strong>Scheduled Sessions<\/strong><span>Booked sessions appear in a dedicated schedule so you can prepare without mixing them into the immediate queue.<\/span><em><b>Why it matters:<\/b> Planning and immediate support remain distinct.<\/em><\/span><\/span>\n\t\t<\/div>\n\t\t<h2 class=\"shsim-section-title\">Recent scheduled activity<\/h2><ul class=\"shsim-activity\"><li><span>\u25f4<\/span><div><strong>New video request received<\/strong><small>5 days ago<\/small><\/div><b>Pending<\/b><\/li><li><span>\u25f4<\/span><div><strong>Scheduled session completed<\/strong><small>6 days ago<\/small><\/div><b>Completed<\/b><\/li><\/ul>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t\t<section class=\"shsim-screen \" data-sim-screen=\"settings\" hidden>\n\t\t\t<div class=\"shsim-app shsim-app--light\">\n\t\t\t\t<aside class=\"shsim-sidebar\">\n\t\t\t\t\t<div class=\"shsim-logo\"><span>;<\/span><strong>SEMICOLON<br>HELPS<\/strong><\/div>\n\t\t\t\t\t<nav><button type=\"button\" data-sim-screen-button=\"dashboard\" class=\"\"><span class=\"shsim-navicon\" aria-hidden=\"true\"><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M4 5.5h16v14H4zM8 3v5M16 3v5M4 10h16\"\/><\/svg><\/span>Dashboard<\/button><button type=\"button\" data-sim-screen-button=\"requests\" class=\"\"><span class=\"shsim-navicon\" aria-hidden=\"true\"><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M5 4h14a2 2 0 0 1 2 2v9a2 2 0 0 1-2 2H9l-5 4v-4a2 2 0 0 1-2-2V6a2 2 0 0 1 2-2h1Z\"\/><path d=\"M8 9h8M8 13h5\"\/><\/svg><\/span>Requests<b data-sim-request-badge>1<\/b><\/button><button type=\"button\" data-sim-screen-button=\"sessions\" class=\"\"><span class=\"shsim-navicon\" aria-hidden=\"true\"><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M4 7v5h5M5.5 16.5A8 8 0 1 0 4 10M12 7v5l3 2\"\/><\/svg><\/span>Sessions<\/button><button type=\"button\" data-sim-screen-button=\"schedule\" class=\"\"><span class=\"shsim-navicon\" aria-hidden=\"true\"><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\" focusable=\"false\"><rect x=\"4\" y=\"5\" width=\"16\" height=\"15\" rx=\"2\"\/><path d=\"M8 3v4M16 3v4M4 10h16M8 14h2M14 14h2\"\/><\/svg><\/span>My Schedule<\/button><button type=\"button\" data-sim-screen-button=\"settings\" class=\"is-active\"><span class=\"shsim-navicon\" aria-hidden=\"true\"><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M4 7h10M18 7h2M14 4v6M4 17h2M10 17h10M6 14v6\"\/><\/svg><\/span>Settings<\/button><\/nav>\n\t\t\t\t\t<div class=\"shsim-sidebar__status\"><i><\/i><div><strong>Available<\/strong><span>Accepting immediate requests.<\/span><\/div><\/div>\n\t\t\t\t<\/aside>\n\t\t\t\t<div class=\"shsim-workspace\">\n\t\t\t\t\t<header class=\"shsim-header\"><div><span class=\"shsim-moon\">\u263e<\/span><div><h1>Good evening, Dr. Jordan!<\/h1><p>You are available for immediate requests.<\/p><\/div><\/div><div class=\"shsim-header__actions\"><div class=\"shsim-availability\"><span>\u25cf Available<\/span><button type=\"button\">Pause<\/button><\/div><button class=\"shsim-bell\" type=\"button\" aria-label=\"Notifications\"><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M6 9a6 6 0 0 1 12 0v5l2 3H4l2-3V9ZM10 20h4\"\/><\/svg><b>1<\/b><\/button><span class=\"shsim-avatar\">DJ<\/span><\/div><\/header>\n\t\t\t\t\t<div class=\"shsim-light-content\">\t\t<div class=\"shsim-settings-grid\">\n\t\t\t<aside class=\"shsim-preferences\"><small>OPERATIONAL PREFERENCES<\/small><h2>Availability & settings<\/h2><p>Weekly hours and connection methods save automatically.<\/p><dl><div><dt>Timezone<\/dt><dd>America\/Los_Angeles<\/dd><\/div><div><dt>Session duration<\/dt><dd>30 minutes<\/dd><\/div><div><dt>Lead time<\/dt><dd>10 minutes<\/dd><\/div><div><dt>Scheduling<\/dt><dd>Enabled<\/dd><\/div><div><dt>Notification sound<\/dt><dd>On<\/dd><\/div><\/dl>\t\t<span class=\"shsim-hotspot-wrap\"><button type=\"button\" class=\"shsim-hotspot\" data-sim-hotspot=\"settings-preferences\" aria-expanded=\"false\" aria-label=\"Learn about Operational Preferences\"><i><\/i><\/button><span class=\"shsim-tooltip\" role=\"dialog\"><strong>Operational Preferences<\/strong><span>Timezone, session duration, scheduling rules, and notifications define how the platform fits your work.<\/span><em><b>Why it matters:<\/b> Agents control the operational shape of their volunteer time.<\/em><\/span><\/span>\n\t\t<\/aside>\n\t\t\t<section class=\"shsim-week\"><small>YOUR WEEK<\/small><h2>Weekly availability<\/h2><p>Set the times you are generally open to new connections.<\/p><div class=\"shsim-days\"><div><strong>Monday<\/strong><span>Available<\/span><label>FROM<input value=\"09:00 AM\" readonly><\/label><i>\u2014<\/i><label>UNTIL<input value=\"05:00 PM\" readonly><\/label><\/div><div><strong>Tuesday<\/strong><span>Available<\/span><label>FROM<input value=\"09:00 AM\" readonly><\/label><i>\u2014<\/i><label>UNTIL<input value=\"05:00 PM\" readonly><\/label><\/div><div><strong>Wednesday<\/strong><span>Available<\/span><label>FROM<input value=\"09:00 AM\" readonly><\/label><i>\u2014<\/i><label>UNTIL<input value=\"05:00 PM\" readonly><\/label><\/div><div><strong>Thursday<\/strong><span>Available<\/span><label>FROM<input value=\"09:00 AM\" readonly><\/label><i>\u2014<\/i><label>UNTIL<input value=\"05:00 PM\" readonly><\/label><\/div><div><strong>Friday<\/strong><span>Available<\/span><label>FROM<input value=\"09:00 AM\" readonly><\/label><i>\u2014<\/i><label>UNTIL<input value=\"05:00 PM\" readonly><\/label><\/div><div><strong>Saturday<\/strong><span>Available<\/span><label>FROM<input value=\"09:00 AM\" readonly><\/label><i>\u2014<\/i><label>UNTIL<input value=\"05:00 PM\" readonly><\/label><\/div><div><strong>Sunday<\/strong><span>Available<\/span><label>FROM<input value=\"09:00 AM\" readonly><\/label><i>\u2014<\/i><label>UNTIL<input value=\"05:00 PM\" readonly><\/label><\/div><\/div>\t\t<span class=\"shsim-hotspot-wrap\"><button type=\"button\" class=\"shsim-hotspot\" data-sim-hotspot=\"settings-availability\" aria-expanded=\"false\" aria-label=\"Learn about Weekly Availability\"><i><\/i><\/button><span class=\"shsim-tooltip\" role=\"dialog\"><strong>Weekly Availability<\/strong><span>Set recurring hours for scheduled sessions and change them whenever your life changes.<\/span><em><b>Why it matters:<\/b> The schedule belongs to the Agent.<\/em><\/span><\/span>\n\t\t<div class=\"shsim-connect\"><small>CONNECTION CHOICES<\/small><h2>Ways people can reach you<\/h2><div><button class=\"is-selected\">\u25a3 <strong>Video<\/strong><span>Face-to-face secure session<\/span><\/button><button class=\"is-selected\">\u260e <strong>Phone<\/strong><span>Voice support without video<\/span><\/button><\/div>\t\t<span class=\"shsim-hotspot-wrap\"><button type=\"button\" class=\"shsim-hotspot\" data-sim-hotspot=\"settings-connect\" aria-expanded=\"false\" aria-label=\"Learn about Connection Choices\"><i><\/i><\/button><span class=\"shsim-tooltip\" role=\"dialog\"><strong>Connection Choices<\/strong><span>Choose only the session types you are comfortable offering.<\/span><em><b>Why it matters:<\/b> Professional preference and boundaries are built into setup.<\/em><\/span><\/span>\n\t\t<\/div><\/section>\n\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t\t<section class=\"shsim-screen shsim-screen--session\" data-sim-screen=\"session\" hidden>\n\t\t\t\t\t<section class=\"sh-session-shell sh-session-shell--video sh-session-shell--agent is-agent-session is-call-active sh-simulation-live-workspace\" data-sh-simulation-live-workspace aria-label=\"Simulated Agent session workspace\">\n\t\t\t<header class=\"sh-session-topbar\">\n\t\t\t\t<div class=\"sh-session-brand\" aria-label=\"Semicolon Helps\"><span class=\"sh-session-brand__mark\" aria-hidden=\"true\">;<\/span><strong>Semicolon<br>Helps<\/strong><\/div>\n\t\t\t\t<div class=\"sh-session-topbar__metrics\">\n\t\t\t\t\t<div class=\"sh-session-metric\"><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\"><circle cx=\"12\" cy=\"12\" r=\"8.5\"\/><path d=\"M12 7v5l3 2\"\/><\/svg><div><small>Session Timer<\/small><strong data-sim-timer>00:00:47<\/strong><\/div><\/div>\n\t\t\t\t\t<div class=\"sh-session-metric sh-session-metric--connection\"><span class=\"sh-connection-bars\" aria-hidden=\"true\"><i><\/i><i><\/i><i><\/i><i><\/i><\/span><div><small>Connection<\/small><strong>Excellent<\/strong><\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<button type=\"button\" class=\"sh-session-safety\" data-sim-action=\"safety\">Emergency<svg viewBox=\"0 0 24 24\" aria-hidden=\"true\"><path d=\"M12 4a5 5 0 0 0-5 5v3l-2 3h14l-2-3V9a5 5 0 0 0-5-5Z\"\/><path d=\"M10 18h4\"\/><\/svg><\/button>\n\t\t\t\t<div class=\"sh-session-agent-chip\"><span class=\"sh-simulation-avatar\" aria-hidden=\"true\"><\/span><div><strong>Project Semicolon<\/strong><span>Support Agent<\/span><\/div><\/div>\n\t\t\t<\/header>\n\t\t\t<div class=\"sh-session-body\">\n\t\t\t\t<nav class=\"sh-session-nav\" aria-label=\"Simulation navigation\">\n\t\t\t\t\t\t\t\t\t\t\t<button type=\"button\" class=\"\" data-sim-screen-button=\"dashboard\"><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\"><path d=\"m3 11 9-8 9 8v10h-6v-6H9v6H3Z\"\/><\/svg><span>Dashboard<\/span><\/button>\n\t\t\t\t\t\t\t\t\t\t\t<button type=\"button\" class=\"\" data-sim-screen-button=\"requests\"><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\"><path d=\"M4 5h16v12H9l-5 4Z\"\/><path d=\"M8 10h8M8 13h5\"\/><\/svg><span>Requests<\/span><\/button>\n\t\t\t\t\t\t\t\t\t\t\t<button type=\"button\" class=\"is-active\" data-sim-screen-button=\"session\"><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\"><rect x=\"3\" y=\"5\" width=\"18\" height=\"16\" rx=\"2\"\/><path d=\"M7 3v4M17 3v4M3 10h18M7 14h3M14 14h3\"\/><\/svg><span>Sessions<\/span><\/button>\n\t\t\t\t\t\t\t\t\t\t\t<button type=\"button\" class=\"\" data-sim-screen-button=\"schedule\"><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\"><rect x=\"3\" y=\"5\" width=\"18\" height=\"16\" rx=\"2\"\/><path d=\"M7 3v4M17 3v4M3 10h18\"\/><\/svg><span>My Schedule<\/span><\/button>\n\t\t\t\t\t\t\t\t\t\t\t<button type=\"button\" class=\"\" data-sim-screen-button=\"settings\"><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\"><circle cx=\"12\" cy=\"12\" r=\"3\"\/><path d=\"M19 13.5v-3l-2-.7-.7-1.7.9-1.9-2.1-2.1-1.9.9-1.7-.7L10.5 2h-3l-.7 2.3-1.7.7-1.9-.9L1.1 6.2l.9 1.9-.7 1.7-2 .7v3l2 .7.7 1.7-.9 1.9 2.1 2.1 1.9-.9 1.7.7.7 2.3h3l.7-2.3 1.7-.7 1.9.9 2.1-2.1-.9-1.9.7-1.7Z\" transform=\"translate(2) scale(.83)\"\/><\/svg><span>Settings<\/span><\/button>\n\t\t\t\t\t\t\t\t\t<\/nav>\n\t\t\t\t\t\t<aside class=\"sh-snapshot-panel\" aria-label=\"Session snapshot and intake\">\n\t\t\t<header><div><strong>Session Snapshot<\/strong><small>Martina 1<\/small><\/div><span aria-hidden=\"true\">\u25d4<\/span><\/header>\n\t\t\t<div class=\"sh-panel-tabs\" role=\"tablist\"><button type=\"button\" role=\"tab\" aria-selected=\"true\" data-workspace-tab=\"snapshot\" data-workspace-group=\"left\">Snapshot<\/button><button type=\"button\" role=\"tab\" aria-selected=\"false\" data-workspace-tab=\"intake\" data-workspace-group=\"left\">Intake<\/button><\/div>\n\t\t\t<div class=\"sh-snapshot-panel__scroll\">\n\t\t\t\t<section role=\"tabpanel\" data-workspace-panel=\"snapshot\" data-workspace-group=\"left\">\n\t\t\t\t\t<div class=\"sh-safety-alert is-urgent\" data-sh-safety-target><strong>Safety disclosure<\/strong><p>Follow the approved safety pathway before returning to the ordinary session flow.<\/p><\/div>\t\t\t\t\t<div class=\"sh-snapshot-section\"><h4>Presenting Concern<\/h4><p>They described feeling overwhelmed and anxiety or feeling on edge. They rated the intensity 8 out of 10.<\/p><\/div>\n\t\t\t\t\t<div class=\"sh-snapshot-section\"><h4>Current Goals<\/h4><ul class=\"sh-check-list\"><li>Leave with practical next steps<\/li><li>Offer practical skills or next steps<\/li><li>Gentle and unhurried pace<\/li><\/ul><\/div>\t\t\t\t\t<div class=\"sh-snapshot-section\"><h4>Mood Today<\/h4><div class=\"sh-mood-row\"><span>Feeling overwhelmed<\/span><b>8\/10<\/b><\/div><div class=\"sh-intensity\"><span style=\"width:80%\"><\/span><\/div><\/div>\n\t\t\t\t\t<div class=\"sh-snapshot-section\"><h4>Protective Factors &amp; Strengths<\/h4><ul class=\"sh-dot-list\"><li>Reached out for support today.<\/li><li>Can imagine taking one manageable action after the conversation.<\/li><li>Can name what would make the conversation useful.<\/li><\/ul><\/div>\t\t\t\t\t<div class=\"sh-snapshot-section\"><h4>Themes to Explore<\/h4><ul class=\"sh-plain-list\"><li>The user described feeling overwhelmed right now.<\/li><li>Anxiety or feeling on edge is prominent today.<\/li><li>Sleep appears to be affecting how the user is feeling today.<\/li><\/ul><\/div>\t\t\t\t\t<div class=\"sh-snapshot-section sh-snapshot-section--caution\"><h4>Keep in Mind<\/h4><ul class=\"sh-plain-list\"><li>They disclosed thoughts of self-harm. Current safety and follow-up support need to be addressed directly before closing.<\/li><li>Poor sleep may be affecting concentration, emotional intensity, or decision-making today.<\/li><\/ul><\/div>\t\t\t\t\t<details class=\"sh-signal-details\"><summary>Signals informing this snapshot<\/summary><div><span class=\"is-critical\">Recent safety concern<\/span><span class=\"is-high\">Elevated anxiety<\/span><span class=\"is-normal\">Sleep disruption<\/span><span class=\"is-normal\">First-time help seeker<\/span><\/div><\/details>\t\t\t\t<\/section>\n\t\t\t\t<section role=\"tabpanel\" data-workspace-panel=\"intake\" data-workspace-group=\"left\" hidden>\n\t\t\t\t\t<p class=\"sh-panel-guidance\">Original answers are kept here so the Agent can verify the interpretation.<\/p>\n\t\t\t\t\t<dl class=\"sh-intake-list\"><div><dt>Who are you seeking support for?<\/dt><dd>Myself<\/dd><\/div><div><dt>What would you like support with right now?<\/dt><dd>I feel anxious or overwhelmed<\/dd><\/div><div><dt>What kind of support would be most helpful?<\/dt><dd>Teach practical skills<\/dd><\/div><div><dt>Age of the person receiving support<\/dt><dd>22<\/dd><\/div><div><dt>Gender<\/dt><dd>Man<\/dd><\/div><div><dt>Sexual identity<\/dt><dd>Straight<\/dd><\/div><div><dt>Relationship status<\/dt><dd>Single<\/dd><\/div><div><dt>Is religion or spirituality important to you?<\/dt><dd>No<\/dd><\/div><div><dt>Are you currently employed or in school?<\/dt><dd>Yes<\/dd><\/div><div><dt>How would you rate your current physical health?<\/dt><dd>Fair<\/dd><\/div><div><dt>How would you rate your eating habits?<\/dt><dd>Fair<\/dd><\/div><div><dt>Are you currently experiencing overwhelming sadness, grief, or depression?<\/dt><dd>No<\/dd><\/div><div><dt>Little interest or pleasure in doing things<\/dt><dd>Several days<\/dd><\/div><div><dt>Feeling down, depressed, or hopeless<\/dt><dd>More than half the days<\/dd><\/div><div><dt>Trouble falling asleep, staying asleep, or sleeping too much<\/dt><dd>Several days<\/dd><\/div><\/dl>\t\t\t\t<\/section>\n\t\t\t<\/div>\n\t\t<\/aside>\n\t\t\t\t\t\t<main class=\"sh-session-main\">\n\t\t\t\t\t<div class=\"sh-session-stage\">\n\t\t\t\t\t\t<div class=\"sh-session-secure-badge\"><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\"><rect x=\"5\" y=\"10\" width=\"14\" height=\"10\" rx=\"2\"\/><path d=\"M8 10V7a4 4 0 0 1 8 0v3\"\/><\/svg><span>Secure connection<\/span><\/div>\n\t\t\t\t\t\t<div class=\"sh-simulation-camera-stage\" data-sim-camera-stage>\n\t\t\t\t\t\t\t<video data-sim-local-video autoplay playsinline muted hidden><\/video>\n\t\t\t\t\t\t\t<div class=\"sh-simulation-camera-placeholder\" data-sim-camera-placeholder><span><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\"><rect x=\"3\" y=\"6\" width=\"13\" height=\"12\" rx=\"2\"\/><path d=\"m16 10 5-3v10l-5-3Z\"\/><\/svg><\/span><strong>Allow camera and microphone access to enter the simulated session<\/strong><small data-sim-camera-status>Your preview stays in this browser. No person is connected and nothing is recorded.<\/small><button type=\"button\" data-sim-action=\"camera-prompt\">Enable Camera<\/button><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"sh-call-controls\" aria-label=\"Session controls\">\n\t\t\t\t\t\t\t\t\t\t\t<button type=\"button\" class=\"\" data-sh-call-action=\"mute\">\n\t\t\t\t\t<span><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\"><rect x=\"8\" y=\"3\" width=\"8\" height=\"12\" rx=\"4\"\/><path d=\"M5 11a7 7 0 0 0 14 0M12 18v3M9 21h6\"\/><\/svg><\/span><small>Mute<\/small>\n\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t\t\t\t<button type=\"button\" class=\"\" data-sh-call-action=\"video\">\n\t\t\t\t\t<span><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\"><rect x=\"3\" y=\"6\" width=\"13\" height=\"12\" rx=\"2\"\/><path d=\"m16 10 5-3v10l-5-3Z\"\/><\/svg><\/span><small>Video<\/small>\n\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t\t\t\t<button type=\"button\" class=\"\" data-sh-call-action=\"speaker\">\n\t\t\t\t\t<span><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\"><path d=\"M4 9h4l5-4v14l-5-4H4Z\"\/><path d=\"M16 9a4 4 0 0 1 0 6M18.5 6.5a8 8 0 0 1 0 11\"\/><\/svg><\/span><small>Speaker<\/small>\n\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t\t\t\t<button type=\"button\" class=\"\" data-sh-call-action=\"resources\">\n\t\t\t\t\t<span><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\"><path d=\"M4 5.5A3.5 3.5 0 0 1 7.5 2H11v17H7.5A3.5 3.5 0 0 0 4 22Z\"\/><path d=\"M20 5.5A3.5 3.5 0 0 0 16.5 2H13v17h3.5A3.5 3.5 0 0 1 20 22Z\"\/><\/svg><\/span><small>Resources<\/small>\n\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t\t\t\t<button type=\"button\" class=\"\" data-sh-call-action=\"notes\">\n\t\t\t\t\t<span><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\"><path d=\"M5 3h11l3 3v15H5Z\"\/><path d=\"M15 3v4h4M8 11h8M8 15h8M8 19h5\"\/><\/svg><\/span><small>Notes<\/small>\n\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t\t\t\t<button type=\"button\" class=\"is-danger\" data-sh-call-action=\"end\">\n\t\t\t\t\t<span><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\"><path d=\"M4 14c2-3 5-4.5 8-4.5s6 1.5 8 4.5l-3 3-3-2v-2.3a9 9 0 0 0-4 0V15l-3 2Z\"\/><\/svg><\/span><small>End Session<\/small>\n\t\t\t\t<\/button>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<section class=\"sh-session-timeline-panel\">\n\t\t\t<header><strong>Session Timeline<\/strong><span data-sh-timeline-status>Session prepared<\/span><\/header>\n\t\t\t<ol><li><span><\/span><div><strong>Session requested<\/strong><time>2:14 am<\/time><\/div><\/li><li><span><\/span><div><strong>Session opened<\/strong><time>2:15 am<\/time><\/div><\/li><\/ol>\n\t\t<\/section>\n\t\t\t\t\t\t<\/main>\n\t\t\t\t\t\t<aside class=\"sh-session-tools\" aria-label=\"Agent session tools\">\n\t\t\t<section class=\"sh-tool-card sh-notes-card\" data-sh-tools-section=\"notes\">\n\t\t\t\t<header><strong>Session Notes<\/strong><span><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\"><path d=\"M5 3h11l3 3v15H5Z\"\/><path d=\"M15 3v4h4M8 11h8M8 15h8M8 19h5\"\/><\/svg><\/span><\/header>\n\t\t\t\t<div class=\"sh-note-tabs\" role=\"tablist\"><button type=\"button\" role=\"tab\" aria-selected=\"true\" data-workspace-tab=\"user-note\" data-workspace-group=\"notes\">User Notes<\/button><button type=\"button\" role=\"tab\" aria-selected=\"false\" data-workspace-tab=\"agent-note\" data-workspace-group=\"notes\">Agent Notes<\/button><\/div>\n\t\t\t\t<div class=\"sh-note-panel\" role=\"tabpanel\" data-workspace-panel=\"user-note\" data-workspace-group=\"notes\"><textarea rows=\"4\" maxlength=\"4000\" data-sh-user-note placeholder=\"Add a helpful note the user can keep after the session\u2026\"><\/textarea><small>This can be shared with the user after the session.<\/small><label class=\"sh-next-steps-field\"><span>Agreed next steps<\/span><textarea rows=\"3\" maxlength=\"2000\" data-sh-user-next-steps placeholder=\"Add the specific next steps you agreed on together\u2026\"><\/textarea><small>Shown in the user\u2019s post-session follow-up.<\/small><\/label><\/div>\n\t\t\t\t<div class=\"sh-note-panel\" role=\"tabpanel\" data-workspace-panel=\"agent-note\" data-workspace-group=\"notes\" hidden><textarea rows=\"4\" maxlength=\"8000\" data-sh-agent-note placeholder=\"Add a private Agent note\u2026\"><\/textarea><small>Private. Visible only in the Agent workspace.<\/small><\/div>\n\t\t\t\t<div class=\"sh-note-actions\"><span data-sh-note-status aria-live=\"polite\"><\/span><button type=\"button\" data-sh-save-notes>Save Note<\/button><\/div>\n\t\t\t<\/section>\n\n\t\t\t<section class=\"sh-tool-card sh-responses-card\" data-sh-tools-section=\"responses\">\n\t\t\t\t<header><strong>Suggested Responses<\/strong><span aria-hidden=\"true\">\u2726<\/span><\/header>\n\t\t\t\t<p class=\"sh-panel-guidance\">Conversational openings, not scripts. Use only what fits the moment.<\/p>\n\t\t\t\t<div class=\"sh-response-list\">\n\t\t\t\t\t\t\t\t\t\t\t<button type=\"button\" class=\"sh-response is-safety\" data-sh-response-card ><span>Safety<\/span><p>Thank you for being direct about that. What is helping you stay safe right now?<\/p><\/button>\n\t\t\t\t\t\t\t\t\t\t\t<button type=\"button\" class=\"sh-response is-safety\" data-sh-response-card ><span>Safety<\/span><p>Before we close, I want to make sure we have a clear plan for who you will contact and what you will do if the thoughts intensify.<\/p><\/button>\n\t\t\t\t\t\t\t\t\t\t\t<button type=\"button\" class=\"sh-response is-safety\" data-sh-response-card ><span>Safety<\/span><p>Are the thoughts getting stronger, weaker, or staying about the same?<\/p><\/button>\n\t\t\t\t\t\t\t\t\t\t\t<button type=\"button\" class=\"sh-response is-safety\" data-sh-response-card ><span>Safety<\/span><p>Can you tell me the first step you will take if staying safe becomes harder after we end?<\/p><\/button>\n\t\t\t\t\t\t\t\t\t\t\t<button type=\"button\" class=\"sh-response \" data-sh-response-card hidden><span>Grounding<\/span><p>Would it help to slow this down and identify the one pressure that feels most urgent today?<\/p><\/button>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<button type=\"button\" class=\"sh-tool-more\" data-sh-toggle-more=\"responses\">More Suggestions<span>\u21bb<\/span><\/button>\t\t\t<\/section>\n\n\t\t\t<section class=\"sh-tool-card sh-resources-card\" data-sh-tools-section=\"resources\">\n\t\t\t\t<header><strong>Session Resources<\/strong><span><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\"><path d=\"M4 5.5A3.5 3.5 0 0 1 7.5 2H11v17H7.5A3.5 3.5 0 0 0 4 22Z\"\/><path d=\"M20 5.5A3.5 3.5 0 0 0 16.5 2H13v17h3.5A3.5 3.5 0 0 1 20 22Z\"\/><\/svg><\/span><\/header>\n\t\t\t\t<div class=\"sh-resource-save-status\" data-resource-save-status aria-live=\"polite\">4 resources matched<\/div>\n\t\t\t\t<div class=\"sh-resource-tabs\" role=\"tablist\">\n\t\t\t\t\t<button type=\"button\" role=\"tab\" aria-selected=\"true\" data-workspace-tab=\"resource-recommended\" data-workspace-group=\"resource-library\">Recommended<\/button>\n\t\t\t\t\t<button type=\"button\" role=\"tab\" aria-selected=\"false\" data-workspace-tab=\"resource-search\" data-workspace-group=\"resource-library\">Search<\/button>\n\t\t\t\t\t<button type=\"button\" role=\"tab\" aria-selected=\"false\" data-workspace-tab=\"resource-private\" data-workspace-group=\"resource-library\">Mine<\/button>\n\t\t\t\t\t<button type=\"button\" role=\"tab\" aria-selected=\"false\" data-workspace-tab=\"resource-add\" data-workspace-group=\"resource-library\">Add<\/button>\n\t\t\t\t<\/div>\n\t\t\t\t<div role=\"tabpanel\" data-workspace-panel=\"resource-recommended\" data-workspace-group=\"resource-library\">\n\t\t\t\t\t<div class=\"sh-resource-list\" data-sh-resource-list=\"recommended\">\n\t\t\t\t\t\t\t<label class=\"sh-session-resource is-selected\" data-sh-resource-card data-resource-search=\"your after-session safety follow-up a short plan for the hours after a difficult conversation. plan\" data-resource-id=\"9101\">\n\t\t\t<input type=\"checkbox\" value=\"9101\" data-semicolon-resource-toggle  checked='checked'>\n\t\t\t<span class=\"sh-session-resource__icon\"><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\"><path d=\"M4 5.5A3.5 3.5 0 0 1 7.5 2H11v17H7.5A3.5 3.5 0 0 0 4 22Z\"\/><path d=\"M20 5.5A3.5 3.5 0 0 0 16.5 2H13v17h3.5A3.5 3.5 0 0 1 20 22Z\"\/><\/svg><\/span>\n\t\t\t<span class=\"sh-session-resource__content\"><strong>Your after-session safety follow-up<\/strong><small>Plan \u00b7 6 min \u00b7 Approved<\/small><em>Matched: Safety concern disclosed<\/em><\/span>\n\t\t\t<span class=\"sh-session-resource__check\" aria-hidden=\"true\">\u2713<\/span>\n\t\t<\/label>\n\t\t\t\t<label class=\"sh-session-resource \" data-sh-resource-card data-resource-search=\"immediate support options ways to reach higher-level support when immediate safety is uncertain. crisis_resource\" data-resource-id=\"9102\">\n\t\t\t<input type=\"checkbox\" value=\"9102\" data-semicolon-resource-toggle >\n\t\t\t<span class=\"sh-session-resource__icon\"><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\"><path d=\"M4 5.5A3.5 3.5 0 0 1 7.5 2H11v17H7.5A3.5 3.5 0 0 0 4 22Z\"\/><path d=\"M20 5.5A3.5 3.5 0 0 0 16.5 2H13v17h3.5A3.5 3.5 0 0 1 20 22Z\"\/><\/svg><\/span>\n\t\t\t<span class=\"sh-session-resource__content\"><strong>Immediate support options<\/strong><small>Crisis_resource \u00b7 3 min \u00b7 Approved<\/small><em>Matched: Safety follow-up needed<\/em><\/span>\n\t\t\t<span class=\"sh-session-resource__check\" aria-hidden=\"true\">\u2713<\/span>\n\t\t<\/label>\n\t\t\t\t<label class=\"sh-session-resource \" data-sh-resource-card data-resource-search=\"when everything feels urgent a worksheet for sorting pressure into one manageable next step. worksheet\" data-resource-id=\"9103\">\n\t\t\t<input type=\"checkbox\" value=\"9103\" data-semicolon-resource-toggle >\n\t\t\t<span class=\"sh-session-resource__icon\"><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\"><path d=\"M4 5.5A3.5 3.5 0 0 1 7.5 2H11v17H7.5A3.5 3.5 0 0 0 4 22Z\"\/><path d=\"M20 5.5A3.5 3.5 0 0 0 16.5 2H13v17h3.5A3.5 3.5 0 0 1 20 22Z\"\/><\/svg><\/span>\n\t\t\t<span class=\"sh-session-resource__content\"><strong>When everything feels urgent<\/strong><small>Worksheet \u00b7 6 min \u00b7 Approved<\/small><em>Matched: High current distress<\/em><\/span>\n\t\t\t<span class=\"sh-session-resource__check\" aria-hidden=\"true\">\u2713<\/span>\n\t\t<\/label>\n\t\t\t\t<label class=\"sh-session-resource \" data-sh-resource-card data-resource-search=\"steady the next ten minutes a brief grounding practice for intense moments. practice\" data-resource-id=\"9104\">\n\t\t\t<input type=\"checkbox\" value=\"9104\" data-semicolon-resource-toggle >\n\t\t\t<span class=\"sh-session-resource__icon\"><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\"><path d=\"M4 5.5A3.5 3.5 0 0 1 7.5 2H11v17H7.5A3.5 3.5 0 0 0 4 22Z\"\/><path d=\"M20 5.5A3.5 3.5 0 0 0 16.5 2H13v17h3.5A3.5 3.5 0 0 1 20 22Z\"\/><\/svg><\/span>\n\t\t\t<span class=\"sh-session-resource__content\"><strong>Steady the next ten minutes<\/strong><small>Practice \u00b7 6 min \u00b7 Approved<\/small><em>Matched: Feeling overwhelmed<\/em><\/span>\n\t\t\t<span class=\"sh-session-resource__check\" aria-hidden=\"true\">\u2713<\/span>\n\t\t<\/label>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div role=\"tabpanel\" data-workspace-panel=\"resource-search\" data-workspace-group=\"resource-library\" hidden>\n\t\t\t\t\t<label class=\"sh-resource-search\"><span class=\"screen-reader-text\">Search resources<\/span><input type=\"search\" data-sh-resource-search placeholder=\"Search title, type, or signal\u2026\"><\/label>\n\t\t\t\t\t<div class=\"sh-resource-list\" data-sh-resource-list=\"search\"><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div role=\"tabpanel\" data-workspace-panel=\"resource-private\" data-workspace-group=\"resource-library\" hidden>\n\t\t\t\t\t<div class=\"sh-resource-list\" data-sh-resource-list=\"private\"><div class=\"sh-empty-state\"><strong>No Agent resources yet<\/strong><p>Resources you keep private or submit for shared review will appear here.<\/p><\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div role=\"tabpanel\" data-workspace-panel=\"resource-add\" data-workspace-group=\"resource-library\" hidden>\t\t<form class=\"sh-resource-create\" data-sh-resource-create>\n\t\t\t<p class=\"sh-panel-guidance\">Create a private resource for your own sessions or submit it for review in the shared library.<\/p>\n\t\t\t<label><span>Title<\/span><input type=\"text\" name=\"title\" maxlength=\"190\" required><\/label>\n\t\t\t<label><span>Short description<\/span><textarea name=\"summary\" rows=\"3\" maxlength=\"800\" required><\/textarea><\/label>\n\t\t\t<div class=\"sh-resource-create__row\"><label><span>Type<\/span><select name=\"resource_type\"><option value=\"guide\">Guide<\/option><option value=\"practice\">Practice<\/option><option value=\"worksheet\">Worksheet<\/option><option value=\"script\">Conversation script<\/option><option value=\"plan\">Plan<\/option><option value=\"article\">Article<\/option><option value=\"video\">Video<\/option><option value=\"audio\">Audio<\/option><option value=\"organization\">Organization<\/option><option value=\"crisis\">Crisis resource<\/option><option value=\"other\">Other<\/option><\/select><\/label><label><span>Delivery<\/span><select name=\"delivery_type\" data-sh-resource-delivery><option value=\"external\">External link<\/option><option value=\"internal\">Internal content<\/option><\/select><\/label><\/div>\n\t\t\t<label data-sh-resource-url><span>Link<\/span><input type=\"url\" name=\"url\" placeholder=\"https:\/\/\"><\/label>\n\t\t\t<label data-sh-resource-content hidden><span>Resource content<\/span><textarea name=\"content\" rows=\"6\"><\/textarea><\/label>\n\t\t\t<div class=\"sh-resource-create__row\"><label><span>Estimated minutes<\/span><input type=\"number\" name=\"estimated_minutes\" min=\"1\" max=\"120\" value=\"5\"><\/label><label><span>Ownership<\/span><select name=\"owner_scope\"><option value=\"private\">Keep private<\/option><option value=\"shared\">Submit to Shared Library<\/option><\/select><\/label><\/div>\n\t\t\t<label class=\"sh-resource-create__universal\"><input type=\"checkbox\" name=\"generally_useful\" value=\"1\" data-sh-resource-universal> <span>Generally useful across sessions<\/span><\/label>\n\t\t\t<details class=\"sh-resource-signal-picker\" open><summary>Configure signals <small>Current session signals are preselected<\/small><\/summary><label class=\"sh-resource-signal-search\"><span class=\"screen-reader-text\">Search signals<\/span><input type=\"search\" data-sh-resource-signal-search placeholder=\"Search signals\u2026\"><\/label><\/details>\n\t\t\t<label class=\"sh-resource-create__attach\"><input type=\"checkbox\" name=\"attach_now\" value=\"1\" checked> <span>Attach this resource to the current session<\/span><\/label>\n\t\t\t<div class=\"sh-resource-create__actions\"><span data-sh-resource-create-status aria-live=\"polite\"><\/span><button type=\"submit\">Add resource<\/button><\/div>\n\t\t<\/form>\n\t\t<\/div>\n\t\t\t<\/section>\n\t\t<\/aside>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/section>\n\t\t\t\t\t<\/main>\n\n\t\t\t<div class=\"shsim-helper\"><span><i aria-hidden=\"true\"><\/i> Click the green dots to learn what each part of the platform does.<\/span><div><button type=\"button\" data-sim-action=\"guide\">Open guide<\/button><button type=\"button\" data-sim-action=\"complete\">Finish simulation<\/button><\/div><\/div>\n\t\t\t\t\t<div class=\"shsim-modal\" data-sim-modal=\"intro\" hidden><button type=\"button\" class=\"shsim-modal__backdrop\" data-sim-action=\"close-modal\" aria-label=\"Close\"><\/button><section role=\"dialog\" aria-modal=\"true\" aria-labelledby=\"shsim-intro-title\"><small>INTERACTIVE PLATFORM TOUR<\/small><h2 id=\"shsim-intro-title\">Explore the Semicolon Helps Agent experience.<\/h2><p>This is a real HTML simulation of the Agent platform. Move through the dashboard, review a sample request, and explore the session workspace.<\/p><ul><li>Click the green dots for guided explanations.<\/li><li>Use the navigation to move between screens.<\/li><li>Preview your camera inside the simulated call.<\/li><li>Nothing is saved and no real user is contacted.<\/li><\/ul><footer><button type=\"button\" data-sim-action=\"close-modal\">Start simulation<\/button><\/footer><\/section><\/div>\n\t\t<div class=\"shsim-modal\" data-sim-modal=\"camera\" hidden><button type=\"button\" class=\"shsim-modal__backdrop\" data-sim-action=\"close-modal\" aria-label=\"Close\"><\/button><section role=\"dialog\" aria-modal=\"true\"><small>LOCAL PREVIEW<\/small><h2>Preview your camera in the workspace.<\/h2><p>Your camera and microphone stay on this device. No call is created, recorded, or uploaded.<\/p><div data-sim-device-status><\/div><footer><button type=\"button\" class=\"is-secondary\" data-sim-action=\"close-modal\">Not now<\/button><button type=\"button\" data-sim-action=\"enable-camera\">Enable camera<\/button><\/footer><\/section><\/div>\n\t\t<div class=\"shsim-modal\" data-sim-modal=\"request\" hidden><button type=\"button\" class=\"shsim-modal__backdrop\" data-sim-action=\"close-modal\" aria-label=\"Close\"><\/button><section role=\"dialog\" aria-modal=\"true\"><small>SAMPLE IMMEDIATE REQUEST<\/small><h2>Review the request before you decide.<\/h2><div class=\"shsim-request-review\"><dl><div><dt>Member<\/dt><dd>Taylor M.<\/dd><\/div><div><dt>Connection<\/dt><dd>Video<\/dd><\/div><div><dt>Current intensity<\/dt><dd>8 out of 10<\/dd><\/div><div><dt>Safety context<\/dt><dd>Safety disclosure requires direct follow-up<\/dd><\/div><\/dl><p>\u201cI have been feeling overwhelmed and anxious, and I am not sure what I should do next.\u201d<\/p><h3>What would feel helpful<\/h3><p>Practical next steps, a calm pace, and help deciding what to do after the conversation.<\/p><\/div><footer><button type=\"button\" class=\"is-secondary\" data-sim-action=\"close-modal\">Return to requests<\/button><button type=\"button\" class=\"is-danger\" data-sim-action=\"decline-request\">Decline<\/button><button type=\"button\" data-sim-action=\"accept-request\">Accept and open workspace<\/button><\/footer><\/section><\/div>\n\t\t<div class=\"shsim-modal\" data-sim-modal=\"decline\" hidden><button type=\"button\" class=\"shsim-modal__backdrop\" data-sim-action=\"close-modal\" aria-label=\"Close\"><\/button><section role=\"dialog\" aria-modal=\"true\"><small>SIMULATED REQUEST<\/small><h2>Decline this request?<\/h2><p>In the live platform, the explanation is shared with the person and retained with the request record.<\/p><textarea data-sim-decline-reason rows=\"4\" placeholder=\"Why are you unable to accept this request?\"><\/textarea><div data-sim-decline-error><\/div><footer><button type=\"button\" class=\"is-secondary\" data-sim-action=\"close-modal\">Keep request<\/button><button type=\"button\" class=\"is-danger\" data-sim-action=\"confirm-decline\">Decline request<\/button><\/footer><\/section><\/div>\n\t\t<div class=\"shsim-modal\" data-sim-modal=\"emergency\" hidden><button type=\"button\" class=\"shsim-modal__backdrop\" data-sim-action=\"close-modal\" aria-label=\"Close\"><\/button><section role=\"dialog\" aria-modal=\"true\"><small>SAFETY WORKFLOW<\/small><h2>Emergency support is built into the workspace.<\/h2><p>In a real session, this action opens the approved safety pathway and escalation guidance. The simulator does not contact emergency services or trigger a live workflow.<\/p><footer><button type=\"button\" data-sim-action=\"close-modal\">Return to session<\/button><\/footer><\/section><\/div>\n\t\t<div class=\"shsim-modal\" data-sim-modal=\"end\" hidden><button type=\"button\" class=\"shsim-modal__backdrop\" data-sim-action=\"close-modal\" aria-label=\"Close\"><\/button><section role=\"dialog\" aria-modal=\"true\"><small>SIMULATED SESSION CONTROL<\/small><h2>End this simulated session?<\/h2><p>In the live platform, the Agent ends the call for both participants and remains in the workspace to finish notes, resources, and follow-up.<\/p><footer><button type=\"button\" class=\"is-secondary\" data-sim-action=\"close-modal\">Keep session open<\/button><button type=\"button\" class=\"is-danger\" data-sim-action=\"confirm-end\">End simulated session<\/button><\/footer><\/section><\/div>\n\t\t<div class=\"shsim-modal\" data-sim-modal=\"complete\" hidden><button type=\"button\" class=\"shsim-modal__backdrop\" data-sim-action=\"close-modal\" aria-label=\"Close\"><\/button><section role=\"dialog\" aria-modal=\"true\"><small>ONE HOUR CAN MATTER<\/small><h2>This is what one conversation can become.<\/h2><p>Semicolon Helps supports the work before, during, and after a session: context, signals, notes, resources, safety tools, and continuity.<\/p><blockquote>We are not asking you to fix the mental health system. We are asking you to make one part of it more reachable.<\/blockquote><footer><button type=\"button\" class=\"is-secondary\" data-sim-action=\"restart\">Explore again<\/button><a href=\"https:\/\/projectsemicolon.com\/semicolon-helps-agent\/\">Return to landing page<\/a><a class=\"is-primary\" href=\"https:\/\/projectsemicolon.com\/become-a-semicolon-helps-agent\/\">Become an Agent<\/a><\/footer><\/section><\/div>\n\t\t\t\t<\/div>\n\t\t\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"assessment_prompt":[],"class_list":["post-72832","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/projectsemicolon.com\/college\/wp-json\/wp\/v2\/pages\/72832","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/projectsemicolon.com\/college\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/projectsemicolon.com\/college\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/projectsemicolon.com\/college\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/projectsemicolon.com\/college\/wp-json\/wp\/v2\/comments?post=72832"}],"version-history":[{"count":0,"href":"https:\/\/projectsemicolon.com\/college\/wp-json\/wp\/v2\/pages\/72832\/revisions"}],"wp:attachment":[{"href":"https:\/\/projectsemicolon.com\/college\/wp-json\/wp\/v2\/media?parent=72832"}],"wp:term":[{"taxonomy":"assessment_prompt","embeddable":true,"href":"https:\/\/projectsemicolon.com\/college\/wp-json\/wp\/v2\/assessment_prompt?post=72832"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}