Article for Supporting A Loved One

When to Seek Professional Help for Your Loved One

mgtguyb hiygyiu

Author: Linda Armstrong

Co-Author: Jesse Hanson, Ph.D.

Editor: Carrie Steckl, Ph.D.

The Question That Keeps You Up at Night

“Is this bad enough?” They’re struggling. You can see it. But you don’t know if it’s “bad enough” to need professional help. You don’t want to overreact. You don’t want to push them when they’re not ready. So you wait. You wait for it to get better on its own. You wait for a clear sign. You wait for them to ask for help. And while you wait, you’re drowning in uncertainty:
  • What if I’m making too big a deal out of this?
  • What if they get angry at me for suggesting therapy?
  • What if I wait too long and something terrible happens?
Here’s the truth: The question isn’t “Is it bad enough?” The question is “Could professional help make this better?” And the answer is almost always yes.

Why We Wait Too Long

There are real reasons you haven’t pushed for professional help yet:

1. You’re afraid of their reaction

They might:
  • Get defensive (“I’m fine!”)
  • Get angry (“You think I’m crazy?”)
  • Shut down completely
  • Feel hurt or judged
And you don’t want to damage the relationship or make things worse.

2. You’re hoping it will get better on its own

Everyone has bad days, bad weeks, even bad months. Maybe this is just a phase. Maybe time will heal it.

3. They’ve tried therapy before and it “didn’t work”

So they’re convinced it’s pointless. And you don’t know how to counter that.

4. Stigma and shame

Maybe in your family, your culture, or your community, mental health treatment is seen as:
  • Weak
  • Shameful
  • A last resort
  • An admission of failure
So suggesting it feels like you’re saying they’ve failed.

5. Practical barriers

  • Cost and insurance
  • Long waitlists
  • Not knowing where to start
  • Fear of the system (especially for marginalized communities)

But here’s what happens when you wait:

  • Symptoms get worse
  • The problem becomes harder to treat
  • Their functioning declines
  • Your relationship deteriorates
  • You burn out from trying to be their only support
Early intervention matters. The sooner someone gets help, the better the outcomes.

When Professional Help Is Necessary

You don’t need to wait for a crisis. Here are the signs it’s time:

1. Duration: It’s been more than 2 weeks

If symptoms (sadness, anxiety, withdrawal, etc.) have lasted more than two weeks without improvement, that’s the clinical threshold for concern. This doesn’t mean they’re “officially” depressed or anxious. It means it’s worth getting evaluated.

2. Intensity: It’s interfering with daily functioning

Can they:
  • Go to work/school and function adequately?
  • Maintain basic self-care (eating, sleeping, hygiene)?
  • Maintain relationships?
  • Engage in activities they used to enjoy?
If the answer is no to one or more: It’s time for professional help. Examples:
  • They’re missing work regularly
  • They’re not showering for days at a time
  • They’re isolating completely
  • They’re not eating or sleeping

3. Behavior changes that concern you

  • Increased substance use
  • Risky or impulsive behavior
  • Self-harm (cutting, burning, hitting themselves)
  • Aggressive or violent behavior
  • Giving away possessions
  • Talking about death or suicide
If you see any of these: Don’t wait. Seek help now.

4. Nothing you’re doing is helping

You’ve tried:
  • Being supportive
  • Encouraging them
  • Helping them with practical things
  • Listening
And they’re still struggling or getting worse. This isn’t a failure on your part. It’s a sign they need more than what you can provide alone.

5. They’re expressing hopelessness

Phrases like:
  • “What’s the point?”
  • “Nothing will ever get better”
  • “I’m a burden to everyone”
  • “Everyone would be better off without me”
Hopelessness is one of the strongest predictors of suicide risk. Take it seriously.

6. You’re burning out

If you’re exhausted, resentful, anxious, or losing yourself in the process of supporting them, that’s a sign the current situation isn’t sustainable. Getting them professional help isn’t just for them. It’s for you too.

Types of Professional Help

There are multiple types of mental health professionals. Here’s what each does:

1. Therapist/Counselor/Psychologist

What they do: Provide talk therapy (cognitive-behavioral therapy, dialectical behavior therapy, etc.) to help people process emotions, change thought patterns, and develop coping skills. Best for:
  • Depression, anxiety, trauma, relationship issues
  • Learning coping strategies
  • Processing past experiences
Cannot prescribe medication (except in some states, psychologists with special training can). Types:
  • Psychologist (PhD or PsyD): Doctoral-level training in psychology
  • Licensed Clinical Social Worker (LCSW): Master’s-level training with a focus on social systems
  • Licensed Professional Counselor (LPC): Master’s-level training in counseling
  • Marriage and Family Therapist (MFT): Specializes in relationship and family dynamics

2. Psychiatrist

What they do: Medical doctors who specialize in mental health. They can prescribe medication and provide therapy (though many focus primarily on medication management). Best for:
  • Conditions that often require medication (bipolar disorder, schizophrenia, severe depression)
  • Medication management and monitoring
  • Complex cases with multiple diagnoses
Can prescribe medication.

3. Psychiatric Nurse Practitioner (PMHNP)

What they do: Advanced practice nurses who specialize in mental health. Can prescribe medication and provide therapy. Best for: Similar to psychiatrists, but often have shorter waitlists and may be more affordable. Can prescribe medication.

4. Primary Care Physician (PCP)

What they do: Your regular doctor can screen for mental health conditions, prescribe common medications (antidepressants, anti-anxiety meds), and refer to specialists. Best for:
  • Initial screening
  • Mild to moderate depression or anxiety
  • When access to mental health specialists is limited
Can prescribe medication, but not a specialist.

5. Crisis Services

What they do: Immediate support during mental health emergencies. Options:
  • 988 Suicide & Crisis Lifeline: Call or text 988
  • Crisis Text Line: Text “HELLO” to 741741
  • Emergency Room: For immediate safety concerns
  • Mobile Crisis Teams: In some areas, teams come to you
  • Crisis Stabilization Units: Short-term residential care during crisis
Best for: Suicidal thoughts, psychotic episodes, severe panic, immediate danger.

How to Start the Conversation

Step 1: Choose the right time
  • Not during a crisis (unless it’s a safety issue)
  • Private setting
  • When you both have time to talk
  • When they’re relatively calm

Step 2: Express concern without diagnosis Don’t say: “I think you’re depressed and you need to see a therapist.” Do say: “I’ve noticed you’ve been really struggling lately, and I’m worried about you. I think it might help to talk to someone who specializes in this. What do you think?”
Step 3: Listen to their concerns They might say:
  • “Therapy doesn’t work”
  • “I can’t afford it”
  • “I don’t need help”
  • “I’m fine”
Listen. Validate. Then address concerns (see next section).
Step 4: Offer specific help Vague: “Let me know if you need help finding someone.” Specific: “I can research therapists this week and send you a few options. Or we can look together.” Offering concrete support makes it more likely they’ll follow through.

Addressing Common Objections

“I don’t need therapy”

Response: “I hear you. And maybe you don’t. But I’ve noticed [specific observations], and I’m worried. Would you be willing to just try one session? If it doesn’t help, we can try something else.” Frame it as: An experiment, not a life sentence.

“Therapy doesn’t work”

Response: “I get that you’ve had bad experiences before. But there are so many different types of therapy and therapists. Sometimes it’s about finding the right match. Would you be willing to try again with a different approach?” Acknowledge: Past experiences while opening the door to trying again.

“I can’t afford it”

Response: “Let’s figure out what options exist. Some therapists work on sliding scale. There are community mental health centers. Some insurance plans cover it. And there are online therapy options that are cheaper. Can we look into it together?” Offer: To help research affordable options.

“I don’t have time”

Response: “I know you’re busy. But this is important. Even one session a month is better than nothing. And some therapists offer evening or weekend appointments. Can we see what’s possible?” Reframe: Mental health as a priority, not a luxury.

“I don’t want to take medication”

Response: “That’s okay. Therapy doesn’t mean you have to take medication. And if a doctor does recommend it, you can always say no or think about it. The first step is just getting evaluated.” Clarify: Therapy ≠ medication.

“What will people think?”

Response: “No one has to know unless you want them to. This is private. And honestly, so many people go to therapy now—it’s more common than you think. Taking care of your mental health is brave, not weak.” Normalize: Mental health care.

How to Find a Therapist

Step 1: Determine what they need

  • Type of therapy (CBT, DBT, trauma-focused, etc.)
  • Specialization (depression, anxiety, trauma, eating disorders, etc.)
  • Format (in-person, telehealth, group therapy)

Step 2: Check insurance

  • Call insurance company: “What mental health providers are in-network?”
  • Get list of covered providers
  • Ask about copay and session limits

Step 3: Search directories

Free therapist directories:
  • Psychology Today: psychologytoday.com/us/therapists
  • TherapyDen: therapyden.com
  • Inclusive Therapists: inclusivetherapists.com
  • NAMI Provider Database: nami.org
Filters to use:
  • Insurance accepted
  • Specialization
  • Location/telehealth
  • Gender, race, LGBTQ+ affirming (if preferences exist)

Step 4: Read profiles and shortlist 3-5

Look for:
  • Specialization in their specific issue
  • Approach that resonates
  • Good availability
  • Positive reviews (if available)

Step 5: Call or email for consultations

Most therapists offer free 15-minute consultations. Use this to assess fit. Questions to ask:
  • “What’s your experience with [specific issue]?”
  • “What approach do you typically use?”
  • “What’s your availability?”
  • “How do you handle crises between sessions?”
  • “What are your fees/do you take my insurance?”

Step 6: Schedule first appointment

If they’re hesitant: Offer to go with them to the first appointment (and sit in the waiting room).

What If They Refuse?

This is the hardest scenario.

If they’re not in immediate danger:

  • You can’t force them (unless they’re a minor or legally incapacitated)
  • Continue expressing concern periodically
  • Leave the door open: “If you change your mind, I’ll help you find someone.”
  • Take care of yourself and set boundaries
  • Consider family therapy or consultation for yourself on how to navigate this

If they are in immediate danger (suicidal, psychotic, unable to care for themselves):

You can:
  • Call 988 (Suicide & Crisis Lifeline)
  • Take them to the ER
  • Call 911 (request crisis intervention team if available)
  • Petition for involuntary hold (varies by state—usually requires evidence of imminent danger)
This will be hard. They might be angry. But safety comes first.

What Happens After They Start Therapy

Don’t expect instant results

Therapy takes time. Progress isn’t linear. There will be setbacks.

Respect their privacy

Don’t interrogate them about what happens in therapy. Let them share if they want to.

Support the process

  • Encourage them to keep going even when it’s hard
  • Offer to help with logistics (rides, childcare, etc.)
  • Celebrate small wins

If it’s not working:

  • Different therapists have different styles—it might take a few tries to find the right fit
  • Different types of therapy work for different issues
  • Sometimes medication + therapy is more effective than therapy alone
Encourage them to communicate with their therapist if it’s not working, rather than just quitting.

Taking Care of Yourself Through This

Encouraging someone to get help is exhausting. You might feel:
  • Guilty (like you’re forcing them)
  • Frustrated (if they resist)
  • Anxious (about their reaction)
  • Relieved (if they agree)
All of these feelings are valid. Take care of yourself:
  • Talk to your own therapist or support group
  • Set boundaries around how much you can do
  • Remember: their mental health is not your responsibility to fix

When to Get Help for Yourself

You might need individual therapy if:
  • You’re experiencing caregiver burnout
  • You’re developing symptoms of depression or anxiety
  • You’re struggling to cope
  • The relationship is becoming traumatic for you
Getting help for yourself isn’t selfish. It’s necessary.

The Bottom Line

You can’t force someone to get help if they’re not ready. But you can: ✓ Express your concern clearly and lovingly ✓ Offer concrete support in finding resources ✓ Set boundaries to protect yourself ✓ Take action if they’re in immediate danger Professional help isn’t a sign of failure. It’s a sign of taking the problem seriously. And taking it seriously might save their life. You don’t have to have all the answers. You just have to take the first step. They don’t have to do this alone. And neither do you.

Last Reviewed:
Oct 25th 2025

Shivani Kharod, Ph.D.